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PayPal FAQ
What methods of integration do you support?
The currency at PayPal defaults to US Dollars, how do I change it?
I have several orders listed in my Admin, why is there no money in my PayPal account?
Why don't I recieve an email from the cart?
Why are the items ordered not listed at PayPal?
Why is there no shipping phone number with Express checkout?
Why do I get an error message when I try to use Express checkout/PayPal Pro?

What methods of integration do you support?

All of them!

With a free account you can use website Standard and Express checkout. If you upgrade to Premium then you can use: PayPal Pro (version 1 and 2) and the ex-Verisign gateway, Payflow Pro or Payflow Links.

The currency at PayPal defaults to US Dollars, how do I change it?

You need to define the currency in the cart setup on the "Language, Country and Currency" setup page. Choose your currency from the drop down list.

I have several orders listed in my Admin, why is there no money in my PayPal account?

Using their standard method of integration the cart simply saves the order and then directs the customer to the Paypal website to pay for the entire cart contents. The customer may abandon the transaction when they get to Paypal, the order remains listed in Admin regardless of the outcome.

Why don't I recieve an email from the cart?

Check the IPN checkbox on the Paypal setup page. eCheck payments may take several days to clear at PayPal, the cart will only send an email when they do if the order is still in Admin.

Why are the items ordered not listed at PayPal?

The cart has many features and unfortuantely not all them can be replicated at PayPal. In practice it means that you will have to refer to the cart for all the details about an order.

Why is there no shipping phone number with Express checkout?

PayPal let people choose whether they want their phone number to be passed back to a merchant. A simple fix is to ask for it using an "Additional customer data" field in the cart setup.

Why do I get an error message when I try to use Express checkout/PayPal Pro?

Check you have granted API Access to the cart in your Profile at PayPal.

Click here for detailed instructions

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